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Yes, state law requires us to keep proof of up-to-date vaccinations for all pets that we groom. This helps to protect the health and safety of all pets in our care.

Find out more information regarding rabies vaccine laws by clicking the link below.

https://epi.dph.ncdhhs.gov/cd/

We require a letter of recommendation from your vet to make sure your pet has been evaluated by a medical professional prior to receiving these services. This is to make sure there is no existing issues with these areas and these are necessary services that your pet needs to receive.

Inner ear and gland expressions are consider internal medical services and we are canine aestheticians which means we specialize in coat and skin only.

We understand that things come up and appointments may need to be rescheduled and we will do our best to accommodate you. We require a one weeks notice when you receive your first notification to avoid any fees. Same day cancellations and no shows will be charged 100% of services scheduled.

No, we do not offer discounts for multiple dog homes or for scheduling the same day as a neighbor. Services still take the same amount of time per pet and would not be fair to our staff to charge less for the same amount of work completed.

The frequency of grooming depends on the breed, hair length, and coat type of your pet. We recommend bringing your pet in for grooming every 4-8 weeks. A dog’s skin cycle is 20 days and they should be bathed to help remove dead skin and unwanted oil buildup to maintain healthy skin.

We are proud to offer all-inclusive services to our clients. Because canine health is important to use!

Each service comes with ear cleaning, nails clipped and filed, teeth brushing and freshen spray, paw and nose balm, bandanna or speciality accessory, coat conditioning, and cologne mist.

**Gland Expressions and Ear Pluck not included**

Short answer, AS SOON AS POSSIBLE!

Puppies will need all their vaccines prior to their first appointment but should be introduced to grooming at home while they wait and than at the groomer shortly after their last shots.

It‘s best to plan ahead and prebook them in so they will have an appointment when they are ready for grooming.

Always start puppies with a bath or tidy up service since a full groom is not always possible their first time. The first couple appointments should be introductory sessions to help get them use to the process. It’s important to not have high expectations of your pet or groomer for your pets first professional grooming experiences.

We currently have one groomer who grooms the kitties! Ask for Sarah!

We use high-quality, pet-safe shampoos that are tailored to your pet's PH balance and specific needs. We are ingredient snobs and use products that contain natural botanical cleansing agents, no harsh chemicals, and are gentle on the skin.

Brands we love;

Hyponic

Nature’s Specialties

Davis: Pure Planet Line

Peanut and Pickle

We take cleanliness VERY seriously! Cleaning and disinfecting not only makes our work area look and smell nice it’s also important to keep your pet healthy by preventing the spread of viruses and bacteria.

We clean and disinfect our salon and tools between appointments to help prevent cross contamination among pets.

How we clean;

•Vet grade 256 cleaner in addition to disinfectant sprays and wipes for surface cleaning.

•Barbicide jars & cleaner, plus tool disinfecting sprays for clipper blades and small tools.

•UV light disinfectant for full salon disinfecting

•Autoclaves to disinfect scissors and other metal equipment.

We strive to be as eco-friendly as possible! The earth‘s health is important to us!

Ways we contribute;

• Compostable poop bags and trash bags

• Recycling plastic shampoo bottle 

• Natural and biodegradable shampoos

•Bathing techniques and systems to lower water consumption

• DEF for cleaner emissions 

• Inverter system instead of generator power to cut down on fuel usage and air pollution

We are always looking for ways to keep our business as green as possible!